Logitech Gaming Software Not Detecting Mouse and Keyboard: A Troubleshooting Guide

Are you experiencing issues with your Logitech gaming software not detecting your mouse and keyboard? You're not alone! Many gamers have reported similar problems, but don't worry - we've got a solution for you. In this article, we'll walk you through the steps to troubleshoot and fix the issue.

First, let's take a look at what happened in our case. We had an older Logitech G11 keyboard and a G13 Advanced Gameboard that stopped working after a Windows 10 update. The problem was frustrating, especially since we rely on the macros and shortcuts assigned to the G-Keys daily.

To troubleshoot the issue, we tried several common solutions:

* Checking if the right profile is loaded in LGS

* Updating to the latest Logitech Gaming Software (LGS)

* Unplugging and replugging the USB keyboard and gamepad

However, none of these solutions worked for us. We also noticed that the G-Keys would work inside the Test Profile window, but not when assigned to a specific profile.

The key to solving this problem lies in understanding how LGS works. When you create a new profile, you have two options: Set as Default and Set as Persistent. These settings determine which keys are registered with LGS. By switching both on, we were able to get the G-Keys working again.

We also noticed that there's a 'test profile' option for each profile in LGS. This is where things got interesting - the G-Keys worked inside this window, but not when assigned to a specific profile. We even tried reloading the profile and assigning commands to a different profile, but still no luck.

One thing we did notice was that the G13 key for us was volume up, and G16 was volume down. However, instead of getting the correct functions, we were getting 1 and 4 respectively. This was pretty annoying!

After trying all the common solutions, we decided to look around the web for more answers. Unfortunately, none of the solutions worked for us.

If you're experiencing similar issues with your Logitech gaming software not detecting your mouse and keyboard, don't worry - there are a few things you can try:

1. Check if the right profile is loaded in LGS

2. Update to the latest Logitech Gaming Software (LGS)

3. Unplug and replug the USB keyboard and gamepad

By following these steps and understanding how LGS works, you should be able to troubleshoot and fix the issue with your mouse and keyboard not being detected by the gaming software.

In conclusion, troubleshooting issues with your Logitech gaming software can be frustrating, but it's worth taking the time to find a solution. By understanding how LGS works and trying out different solutions, you should be able to get your mouse and keyboard working again.

Logitech gaming software not detecting mouse and keyboard